Vantenza.LiveChat AI
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Contact

Contact Us

Want to see LiveChat AI working for your business, or have questions about licensing and setup? Contact us in one of the ways below. The consultation is free, with no commitment.

  • Chat

    The chat button at the bottom right of this page

    For a free consultation, product questions, and demo login details. Chat messages may be answered by AI or by our team.

  • Email

    [email protected]

    For written offers, client questions, and refund requests.

    Send an email
  • Phone

    0811-6884-2424

    From outside Indonesia: +62 811-6884-2424.

    Call us
  • Address

    Jl. Kedoya Raya No. 20, Kota Adm. Jakarta Barat, DKI Jakarta 11520

    Open the location in Google Maps.

    Open in Google Maps (opens in a new tab)

Consultation and demo

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  • Free consultation with no commitment: start through the chat on this page. Tell us about your business needs, such as the number of stores and agents.
  • Demo: try the LiveChat AI demo yourself. You can ask for the login details through the chat. The demo resets to its original settings every day, so feel free to change things.
  • The standard packages and how the fees work are in the pricing section.

Ordering and payment

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After the consultation, we send you a written offer and payment instructions through the chat on this site or by email from [email protected]. Please only pay according to instructions from these official contacts. Do not pay based on instructions from any other contact claiming to be Vantenza.

For LiveChat AI clients

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For questions about your license, setup and go-live, maintenance, or package changes, contact us through the chat or by email. Give your business name and the domain or store concerned, so we can check it easily.

Want to cancel? Let us know at [email protected] before the next monthly period starts.

Refunds and terms

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  • Send refund requests by email to [email protected] with the subject "LiveChat AI Refund Request". The terms and steps are in the LiveChat AI Refund Policy.
  • LiveChat AI Terms & Conditions
  • LiveChat AI FAQ
  • This site's Privacy Policy

Other questions

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Have a question about Vantenza AI, such as quota, redeem codes, or API keys? Please go to the Vantenza AI Contact Us page. Information about Vantenza is on the Vantenza site.

Seller

LiveChat AI by Vantenza is provided by Vantenza, a business run by an individual (not yet incorporated as a limited company, or PT).

Jl. Kedoya Raya No. 20, Kota Adm. Jakarta Barat, DKI Jakarta 11520 (opens in a new tab)

Related documents

  • Terms & Conditions
  • Refund Policy
  • FAQ
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